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Our services, technical/professional competence |
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Development and review of corporate and division strategy in both the telecommunication and in the banking and financial sectors
Development of complex multi-channel sales and distribution strategies and structures by segments in both the banking and financial service business and in the telecommunication sector
Building up and transforming sales and distribution systems, improving efficiency (after transaction cost and effort and value creation based analyses)
Strategic and business due diligence, consultancy, strategy development and creation concerning operative CRM systems
Creating incentive systems to enhance customer value, directing transactions among channels based on cost and expected return.
Development of alternative channels, enhancing the value creating capacity of existing ones .
Creating customer value, CV management solutions (expected life cycle value income assessment etc.)
Development of affinity and loyalty models
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